A Six Sigma program has how many defects per million?

Disable ads (and more) with a membership for a one time $4.99 payment

Prepare for the UCF supply chain midterm. Utilize flashcards, multiple choice questions, and detailed explanations. Ace your test with these comprehensive study tools!

A Six Sigma program is defined by its goal of achieving a quality level that corresponds to just 3.4 defects per million opportunities. This standard is based on the statistical concept of "six standard deviations from the mean" in a normal distribution. When a process is operating at Six Sigma quality, it means that it is extremely efficient and that the likelihood of producing defects is minimal.

The premise of Six Sigma is to reduce variability in processes and to improve quality, making it a vital approach in supply chain and operations management. Achieving only 3.4 defects per million opportunities denotes that the process is operating at a high level of precision and control, which is essential for businesses aiming to enhance customer satisfaction and reduce costs related to defects and errors.

Thus, the aim of a Six Sigma initiative is to reach this level of performance, distinguishing it from the other answer choices which do not accurately reflect the Six Sigma benchmark for defect levels.